Privacy Policy
Last Updated: [04/08/2023]
This Privacy Policy outlines how Eco Energy Expert Australia (“we”, “us”, or “our”) collects, uses, and safeguards personal information when you use our website https://www.ecoenergyexpertaustralia.com and our services. By using our Website and services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information:
We may collect personal information that you voluntarily provide to us, such as your name, email address, contact details, and any other information you share during inquiries or service requests.
Service-related Information:
When you engage with our services, we may collect information related to your solar installation, heat pump, and weather sealing preferences, including property details and technical requirements.
Usage Information:
We gather information about how you use our Website, including IP addresses, browser types, device types, operating systems, and pages visited. This helps us improve our Website’s functionality and user experience.
Cookies and Tracking Technologies:
Our Website may use cookies and similar technologies to enhance your browsing experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the collected information to provide and improve our services, fulfill your requests, and respond to inquiries.
Your email address may be used to send updates, newsletters, and relevant marketing materials about our services. You can opt out of these communications at any time.
We analyze usage patterns to enhance our Website’s performance and tailor content to user preferences.
Information Sharing and Disclosure
We do not sell, trade, or transfer your personal information to third parties without your consent, except as described in this Privacy Policy.
We may share your information with trusted third-party service providers who assist us in delivering our services or maintaining our Website.
We may disclose your information if required by Australian law, regulation, or legal process.
Data Security
We employ reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or electronic storage is entirely secure.
Your Choices
You can choose not to provide certain personal information, but this might limit your access to certain features and services.
Most browsers allow you to manage cookies. Adjusting your browser settings can impact the functionality of our Website.
Children’s Privacy
Our services and Website are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If you believe we have collected such information, please contact us immediately.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. The updated version will be indicated by the “Last Updated” date at the top. We recommend reviewing this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us.